GRAFITO D CURRI (GRAFITO TV)
2 months ago
My experience:
Pros: They have good communication and a desire to work, they will help you whenever they can and can generate benefits.
cons: THE GUARANTEE DOES NOT EXIST, they are going to put a thousand problems and excuses for you to pay your guarantee, let me explain: you should buy the product that was damaged because the other one [they will send it to warranty (I explain it below) and thank them because it is a wear and tear item... that\'s your argument for every thing that can be damaged right out of the store].
Explanation: it was somewhat bittersweet but not entirely bad (because they are helpful when you ask for help), I bought a car from them for about +400 then a variator, it broke down the same day I proceeded to manage a solution in my case it was impossible, they made the house dizzy partridge too much, they buy the product in China (he or his distributor) until they meet a minimum quantity, he does not send it, therefore I had to wait more than 1 year and it was not solved either, after much insistence I managed to get it returned to me but it is not even It was repaired .
PS: I HOPE THAT IT WILL HELP YOU AND THAT THEY CHANGE THEIR POLICY WHICH FROM WHAT I SEE IS ALREADY BEING DIFFERENT I THINK, WITH ME IT WAS NOT!
ps2: it is not true that it was replaced because it had the same programming with which I gave it to you, apart from having the same solders, I remind you that even my heat-shrinkable cables had light blue ones and I don\'t think you would dismantle the new one and buy the same one, for which you also criticized me (I\'m referring to the heat shrink), you wanted to charge me for replacing the bec, I have tried it and retested it, since I did not want to pay for the bec, because I considered it to be a factory fault, I stayed waiting for the warranty that never arrived and I wish it was the way you say, because you give good attention.
Thank you for your kindness in solving other types of problems, I have no problems there.
My experience:
pros: they have good communication and willingness to work, they will help you whenever they are in their power and can generate benefits.
cons: THE GUARANTEE DOES NOT EXIST, they will give you a thousand excuses to pay your warranty, I mean: that you buy the product that was damaged because the other [they will send it to warranty (I explain it below) and thank you because it is a wear item... that is their argument for everything that can be damaged as soon as it leaves the shop].
Explanation: it was something bittersweet but not all bad (because they are helpful when you ask them for help), I bought a car about +400 then a variator, this was damaged the same day I proceeded to manage a solution in my case was impossible, they made the partridge too much, buy the product in china (he or his distributor) until they do not meet a minimum amount does not send therefore I had to wait more than 1 year and it was not solved, after much insistence I got me back but this was not even repaired.
PS: I HOPE THIS HELPS YOU AND THAT THEY CHANGE THEIR POLICY WHICH FROM WHAT I SEE IS ALREADY BEING DIFFERENT I THINK, WITH ME IT WASN\'T!
pd2: it is not true that it was replaced because it had the same programming with which I gave it to you, apart from having the same welds, I remind you that I had even my thermoretractile cables, blue ones and I do not believe that you dismantled the new one and bought the same one, for which you also gave me a hard time (I mean the thermoretractile), you wanted to charge me for replacing the bec, I have tested and rechecked it, as I didn\'t want to pay for the bec, because I considered it was a factory fault I was waiting for the warranty that never arrived and I wish it was the thing as you say, because you give good attention.
Thank you for your kindness in solving other types of problems, I have no problems there.